Q1: What kind of company is HDK Tools?

HDK Tools is a manufacturer and supplier specializing in high-quality Carbide End Mills and Carbide Drills. We are committed to providing global customers with high-precision, durable cutting tools widely used in industries such as aerospace, automotive manufacturing, and electronics processing.

Q2: What are the advantages of HDK Tools’ products?

High Precision: Produced using German technology and advanced equipment to ensure accuracy and consistency. Long Lifespan: Made from premium carbide materials for excellent wear resistance and extended tool life. Diverse Options: Offers a wide range of models and coating options to meet various machining needs.

Q3: What are HDK Tools’ main markets?

We export to more than 80 countries around the world, mainly: Russia, Indonesia, India, the United States, Mexico, Vietnam, Malaysia, Thailand and other regions

2. About Our Products

Q4: What is a Carbide End Mill?

A Carbide End Mill is a cutting tool used for milling operations, primarily for machining metals, plastics, and composite materials. It is known for its high hardness and wear resistance, making it suitable for high-precision and high-efficiency machining.

Q5: What is a Carbide Drill?

A Carbide Drill is a cutting tool used for drilling, especially suitable for machining hard materials like stainless steel and titanium alloys. It is characterized by high-temperature resistance and excellent wear resistance, ideal for high-speed drilling.

Q6: What types of End Mills and Drills does HDK Tools offer?

We offer a variety of End Mills and Drills, including: End Mills: Flat End Mills, Ball Nose End Mills, Corner Radius End Mills, etc. Drills: Carbide Drills, Spot Drills, Twist Drills, etc.

Q7: How do I choose the right End Mill or Drill?

When selecting an End Mill or Drill, consider the following factors: Material to be machined: Such as steel, aluminum, titanium alloys, etc. Type of machining: Such as roughing, finishing, or deep-hole drilling. Coating options: Such as TiN, TiAlN, DLC coatings, suitable for different machining environments.

3. About Ordering and Delivery

Q8: How can I order products from HDK Tools?

You can place an order through the following methods: Online Ordering: Visit our website at www.hdktools.com to browse products and submit your order. Contact Sales: Email us at sales@hdktools.com or call our customer service hotline.

Q9: What payment methods does HDK Tools support?

We support multiple payment methods, including credit card, bank transfer, and PayPal.

Q10: What is the delivery time?

Standard Products: Typically shipped within 1-3 business days. Custom Products: Delivery time is 7-10 days, depending on the complexity of the requirements.

Q11: Does HDK Tools offer international shipping?

Yes, we provide global shipping services and work with multiple international logistics companies to ensure safe and timely delivery.

4. About After-Sales Service

Q12: How can I contact HDK Tools’ customer service team?

You can reach us through the following methods: Email: support@hdktools.com Phone: +86 13815069640

Q13: What should I do if I receive a defective product?

If you receive a product with quality issues, please contact our customer service team immediately and provide your order number and a description of the issue. We will resolve the problem as soon as possible.

5. About Custom Services

Q14: Does HDK Tools offer custom services?

Yes, we provide custom services, including: Non-standard sizes: Custom End Mills or Drills in special sizes based on your requirements. Special coatings: Various coating options to meet different machining environments.

Q15: What is the delivery time for custom products?

The delivery time for custom products is typically 7-10 days, depending on the complexity of the requirements.